30-Day Return Policy
All non-clearance items ordered may be returned for a refund of the cost of the product with a 20% restocking and inspection fee as long as items are unused and undamaged and returned in original packaging - you can open it but keep the packaging.
Returns requested within 30 days of receipt will be honored for a refund in the form of original payment once the product has been received back at our warehouse.
- Fill out Return Request Form make sure to include
- Name
- Order ID
- Reason for Return
- We will send address of warehouse to ship to
- You will package and pay shipping to return
- Once we receive return and confirm order is in condition agreed we will issue full refund of product cost ( note customer will not be refunded return shipping costs)
What If I opened the box and bag but did not use the blanket?
Customer may return opened but unused non-clearance products within 14 days of delivery for refund. Customers are responsible for all return shipping charges and packaging.
What if I want to exchange?
Customer may exchange non-clearance blanket within 14 days of delivery for another weight at no additional change as long as the product is unused and in original packaging. Customers are responsible for all return shipping charges.
Customer may exchange non-clearance blanket within 14 days of delivery for another weight at no additional change as long as the product is unused and in original packaging. Customers are responsible for all return shipping charges.